mixter99
New Member
Posts: 42
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Post by mixter99 on Aug 4, 2013 15:50:51 GMT
i played the weekend game duces wild and was told i'd earned 250 oodles and 5,000 tokens but it's not showing . i did look ing the treasure chest to make sure but no oodles. did anyone else have this problem? i am going to email GSNAngel about this.
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Post by levi597 on Aug 4, 2013 18:48:44 GMT
Yes, I'm having the same problem. No oodles or tokens credited for today or yesterday even though it shows promo completed on the My Promo page and the tokens history shows the games played. I sent an email to GSN via Player Services tab twice - yesterday and now today. Hopefully they get this fixed. It's so frustrating when these promos don't work and it seems to be happening more often.
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Post by doubleduece on Aug 4, 2013 22:03:31 GMT
Same here... and on the first day I too contacted Player Services. But then yesterday someone in a thread in 'Players News' (on the GSN site) said they understand the rules to mean the tokens and oodles won't be credited until the end of the 3 day promotion. I don't know if this is actually the case or not, but I guess we won't know for sure until we hear from someone official at GSN.
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momas1954
New Member
Posts: 22
Favorite GSN.com Game(s): Mahjonng Toy Chest, Bookworm,
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Post by momas1954 on Aug 4, 2013 23:08:45 GMT
I'm also having the same problem plus after doing the game for 2 days I went to look if they showed I had finished the 15 games and I had actually had done 16 just to be sure and it showed I had done only 3. I went back and did 3 more and checked again and it showed completed. When I went back again to check the entire game was gone. I had to notify GSN help, they have seen the request and gave me the usual 1-3 days to look into it. I e-mailed back with the original ticket # and told them that I only had til tomorrow to get all my points and they could check my token chesty to prove I played the last 2 days. I hope I don't get screwed out of all 3 days tokens and oodles or I'll be e-mailing everyone I can to get them. I have No Idea where the entire game went. I know I did not check the X button to erase it. Time will tell, but so far in the last 2 days I also did NOT get my points either.
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Post by linear13 on Aug 5, 2013 0:40:28 GMT
Hi All...I am putting in my complaint to GSN as we speak about this problem with the Deuces Wild Promo...Like others I have not received any credit for completing the Promotion...I haven't received tokens or oodles...So I add my complaint with the rest...I think that maybe GSN made a mistake somewhere I can see 150 hands of deuces for 5000 tokens/day but JUST 15 hands for a promo...Either way somebody messed up somewhere...
Like the new site! I didn't post much at the old site but relied on it for lots of useful info AND for direct input from GSN staff...
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breeziebeez
New Member
Hi Everyone! I'm so happy I finally figured out how to register(stupid computer LOL) Great job Phi!
Posts: 21
Favorite GSN.com Game(s): Spider Solitaire, Alu's Revenge, Cubis and Mssg. Board games
Favorite Type of Game Show(s): Classic
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Post by breeziebeez on Aug 5, 2013 4:33:52 GMT
This has happened to me both Saturday and Sunday. I wrote GSN Saturday, it has yet to be corrected.
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Post by doubleduece on Aug 5, 2013 4:39:16 GMT
Doggone it! I just finished playing the third round/day of Dueces Wild and, much to my dismay, I still didn't receive any tokens or oodles! So it appears the theory that they would be credited to our account upon completion of round 3 was incorrect! lol Curious to know if any of you who have also completed day 3 have been credited your tokens and oodles? If not, I would sure hate to be Players Services today! It's gonna be a 'wild' day for sure for them if they have to manually credit all these accounts! lol
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momas1954
New Member
Posts: 22
Favorite GSN.com Game(s): Mahjonng Toy Chest, Bookworm,
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Post by momas1954 on Aug 5, 2013 5:09:51 GMT
Well they got the deuces game back up in time for my 3rd game so I should get 15 thousand tokens and 750 oodles but as of yet it is not anywhere to be seen. Hopefully they will catch up soon with our points. The last game like this we got paid daily.
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mixter99
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Posts: 42
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Post by mixter99 on Aug 5, 2013 13:28:11 GMT
Hi there and thanks for all who posted to my thread. Since it was the same thing today, i emailed gsn help with the reference number they gave me and attached screen shots of the you have wond 5000 tokens and 250 oodles box that pops up on the My GSN tab and also the treasure chest showing no oodles credited and as well one of the tokens chest showing i played and no token credited. I've found the counter on the new my gsn tab sticks on almost any game i'm playing for oodles or tokens but if i refresh the page it will correct it's self. hope they work this out. kind of a let down.
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Post by doubleduece on Aug 5, 2013 16:43:48 GMT
For the benefit of those who haven't yet seen it, GSNAngel has made a post in 'Players News' about the weekend Dueces Wild promotion. Below is a copy of her post:
Morning Everyone!
I wanted to let all of you know that we are aware of the issues that arose from the Deuces Wild promotion that has been running on GSN since Saturday. The Site Engineers are currently investigating why participating players have yet to receive the Tokens and Oodles for completing the offer. Rest assured that participating users will receive proper credit for their completion of the offer once the cause(s) of this problem have been remedied. Thanks everyone for their patience while this issue is being looked into!
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mixter99
New Member
Posts: 42
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Post by mixter99 on Aug 5, 2013 21:28:32 GMT
Thanks doubleduece just saw it.
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Post by jjsanta on Aug 5, 2013 21:55:54 GMT
Should have posted this here. Played the Deuces Wild promo earlier today. I did receive the 250 oodles and 5,000 tokens. Still waiting Saturday and Sunday though.
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Post by doubleduece on Aug 6, 2013 16:39:16 GMT
Thought I'd let you know I was just credited with all 3 days of my tokens and oodles! If you still haven't gotten yours, I'm sure you will soon, because they are obviously in the process now of getting everyone taken care of.
P.S. Won't be posting much for the next few days. I hurt my left hand yesterday while working on a home improvement project, so for the time being, I'm having to type one-handed. lol
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Post by shadowsonic2004 on Aug 7, 2013 2:13:48 GMT
Since it was basically everyone that didn't get the oodles/tokens it may take the engineneers some time to get everyone their oodles. I got mine today.
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mixter99
New Member
Posts: 42
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Post by mixter99 on Aug 7, 2013 14:34:40 GMT
I got the oodles and tokens yesterday for the Duces Wild promo. to gsn's credit, they've always made good on any glitches like this and have credited anyone who had a problem getting what they've earned for playing a game. Thanks again for posting here. And thanks to phimat37 for creating this forum for us.
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