breeziebeez
New Member
Hi Everyone! I'm so happy I finally figured out how to register(stupid computer LOL) Great job Phi!
Posts: 21 
Favorite GSN.com Game(s): Spider Solitaire, Alu's Revenge, Cubis and Mssg. Board games
Favorite Type of Game Show(s): Classic
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Post by breeziebeez on Aug 6, 2013 21:52:27 GMT
Hi: I hope I'm putting this in the right place. I was wondering if anyone else is having problems with Zen Gems. I can't get the game to load. The blank screen blinks like it's about to start then shoots right back to loading(if that makes sense)and does that back and forth over and over. I'm pretty sure I have no viruses and my internet connection is fine. I'm using firefox if that makes any difference.
Without the GSN message board I don't know if this is just an isolated situation or happening to everyone(betcha the GSN support team's work lode has tripled since the boards have been down)
Anyway, any suggestions? Thanks
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Post by shadowsonic2004 on Aug 7, 2013 2:10:43 GMT
No issues for me. Since it's coming up blank, it's not loading. Most likely reason is your flash. Update that and try again. Or try using IE and see if it's just a browser issue.
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sdnels31
New Member
Posts: 15
Favorite GSN.com Game(s): Mahjongg Toy Chest
New Wheel of Fortune Slots
Pirates Fortune Slots
Deluxe Video Bingo
Tiki Island Slots
Deal Or No Deal Slots
Time Travel Slots
Scrabble Boogle
Favorite Type(s) of GSN Games: Favorite: Hidden Object
Casino
Strategy
Word
Cards
Favorite GSN Game Show(s): Who Line Is It Anyway?
Favorite Type of Game Show(s): Modern
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Post by sdnels31 on Aug 9, 2013 18:58:39 GMT
Shawsonic2004 it's nice to see you're around to answer some of these questions!!! Boy are they having trouble with the new Wheel of Fortune Slots game! Some people are having issues with the wheel spinning non stop, freezing, not loading.... right in the middle of a promotion. GSNAngel put up some suggestions on the Players Corner but they (GSN) have been having some issues since rolling out some of these new games. Looks like they are working on Outlaw Video Poker now. I wonder if they should get WOF, fixed first. Seems like with all the issues with the Deuces Wild Promo. and now some people having issues with the Wheel of Fortune Promo. they might want to hold off on a new game for a bit. I imagine Player Services is swamped from what I read in the Players Corner this morning. I haven't had any problems other than it was paying out really good when they first released it, now it is back to hit and miss on the pay out, adjust depending on how it's paying. I think it is great they are updating these games but it seems the bugs need to get worked out before rolling out new ones so they don't get hit so hard with complaints from the players.
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Post by dsgrng on Aug 9, 2013 22:15:59 GMT
I've not been credited the tokens for playing the new game. Is anyone else having this issue?
Also with Zen Gems, yes, I have trouble, NOT w loading but with the game ending before clock runs out when your about to clear the board. Also, it freezing when only a few to clear and balls freeze and won't drop then clock runs out. It's frustrating. I complained and asked for help with the issue, but they said my cache needed cleaned, and I clean it daily. So thats not the issue.
So I guess we are stuck with just dealing with it.
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Post by shadowsonic2004 on Aug 10, 2013 5:00:38 GMT
As far as lost tokens dsg, you'll have to contact their player services. www.gsn.com/cgi/helpI haven't had any issues with the new wheel of fortune. You do lose your count on the autospins once you play a mini game. If you really like wheel of fortune slots, then you probably love it now. They made it a lot better IMO. |
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incucrash
Junior Member
GSN: Please bring back our oodletunities! like Question of the Day.
Posts: 84 
Favorite GSN.com Game(s): Zen Games
Word Mojo
Scrabble Cubes
Catch 21
Favorite Type(s) of GSN Games: Strategy Games
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Post by incucrash on Aug 24, 2013 5:23:40 GMT
Hi: I hope I'm putting this in the right place. I was wondering if anyone else is having problems with Zen Gems. I can't get the game to load. The blank screen blinks like it's about to start then shoots right back to loading(if that makes sense)and does that back and forth over and over. I'm pretty sure I have no viruses and my internet connection is fine. I'm using firefox if that makes any difference. Without the GSN message board I don't know if this is just an isolated situation or happening to everyone(betcha the GSN support team's work lode has tripled since the boards have been down) Anyway, any suggestions? Thanks Yes breeziebeez- my Firefox browser does the same thing! I logged off and went back using Chrome, no problems, well, except I lost 10 oodles  dsdrng : I hate losing 10 oodles for nothing! I usually close all other programs, make sure my speed is up, and then do Zen Games. |
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Post by dsgrng on Aug 26, 2013 19:54:56 GMT
Is anyone having trouble with scoring problems, receiving tokens and oodles? Also, any trouble on scratch off tickets? I purchased one for tokens for 1250 and it was blank when it come up saying it was unavailable game, but it took my oodles?
I've cleaned and emptied everything possible on my computer and even ran a disk check, no problems? Is there anything else I should checking? Can someone please HELP me?
I'm using Google Chrome and Windows XP.
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incucrash
Junior Member
GSN: Please bring back our oodletunities! like Question of the Day.
Posts: 84
Favorite GSN.com Game(s): Zen Games
Word Mojo
Scrabble Cubes
Catch 21
Favorite Type(s) of GSN Games: Strategy Games
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Post by incucrash on Aug 28, 2013 0:24:18 GMT
(sorry dsrng) > yes. I bought a scratch-off, it didn't pop. so I allowed cookies on site, but that one never came back. I bought a new one to see if it worked, so I wrote them, got a canned answer...
They asked me for more info, so I sent it, then they said they'd contact me back.... (nothing) so I went to write them again, they said I had accepted the solution.. what solution?! so I wrote them again & re-opened the case.
Ticket #: X2012-12539XX
Email Notification: Yes
Status: Solution Suggested
Date Created: 8/6/2013 1:10 AM EDT
Last Updated: 8/13/2013 2:18 AM EDT
Ticket Description
I would like assistance with:: GSN.com
Inquiry Type (GSN.com): GSN Prize Center
Prize Center Issue: Experienced difficulty with a Scratch Ticket I redeemed Oodles for
Date of Transaction: 8/6/2013
Scratch Ticket: Mega Match and Win (1000 Oodles)
Subject: unable to find ticket
Details: I clicked the "Buy It Now" button, but no screen that popped up with ticket, I tried to find it, & made sure my options allowed pop ups, unable to find ticket, but my 1,000 oodles were redeemed.
Attachment
Solution
Solved:
(8/7/2013 4:03 AM EDT)
Sorry to hear of the difficulties you experienced. To further investigate and assist you with this matter I kindly ask that you please provide the Scratch Ticket number for the ticket you were unable to play. You may get the Scratch Ticket number by clicking "My Oodles Balance"
Upon receipt of the Scratch Ticket number I will validate the error and will credit the necessary Oodles to your account. Thank you in advance for your cooperation.
.....sending back the info you requested for my refund. Thanks
Action: Decline Solution
History
Date Created Actions Contact Name Comment
8/13/2013 2:18 AM EDT Solution Accepted By Player Customer incucrash 8/6/2013
12:51 am 1 Mega Match and Win (wX77-gV59P1-3930785VJ1) item
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Post by skywalkerc3po on Oct 5, 2013 13:48:11 GMT
Yep, me too. been going on for months. Not changing browser's when it should work for Fire Fox.
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